Internal audits that actually improve your business
ISO standards require internal audits "at planned intervals". But the real point of internal auditing isn't to tick off a requirement — it's to find improvement opportunities before they become problems. AmpliFlow gives you the structure to plan, execute and follow up audits so that findings actually lead to change.
Companies using AmpliFlow for their internal audits
A thorough review of how you actually work
An internal audit is a systematic review of your organization's operations and procedures. The auditor checks that you have documented procedures and that these are actually followed in practice. The result is a report showing where you meet requirements — and where there's room for improvement.
Internal auditing is not the same as certification auditing. The certification audit is performed by an external certification body that issues your certificate. Internal auditing is done by yourselves (or with the help of consultants) to prepare and continuously improve your management system.
A typical internal audit includes document review, interviews with employees, examination of how processes actually work in practice, and formulation of findings — nonconformities, observations and recommendations.
The unexpected effects of internal auditing
Companies that conduct internal audits regularly often report that the greatest value isn't passing the certification audit — it's the insights about their own operations.
Find potential you didn't know existed
"Until the internal audit, we didn't realize how much potential there was to optimize in certain areas of the business" — a common quote from companies that take internal auditing seriously.
See your business with fresh eyes
A thorough review provides an opportunity to see operations from a new perspective. Things that have "always been this way" are questioned — often with illuminating results.
Discover what fell through the cracks
"Through the internal audit, we discovered opportunities for improvement that we had previously completely missed." Structured review finds what no one thinks about in daily work.
From finding to fixed
An audit finding is worthless if it doesn't lead to change. In AmpliFlow the chain is unbroken — from the moment the auditor notes a finding until the improvement case is verified and closed.
Plan audit
Create audit templates with questions and review points. Schedule audits or start them manually.
Execute audit
The auditor documents observations directly in the system with text, photos and files.
Create improvement case
Findings requiring action become improvement cases — linked to the audit and the process.
Improvements →Analyse & act
Root cause analysis, action plan and responsible person. The improvement case is tracked through the entire flow.
Verify & close
Confirm the action had the desired effect before closing the case. Complete history for the next audit.
One audit — multiple standards
Many organizations are certified against multiple standards: ISO 9001 (quality), ISO 14001 (environment), ISO 45001 (occupational health & safety), ISO 27001 (information security). Running separate audits for each standard wastes time.
In AmpliFlow you build audit templates that cover requirements from all your standards in the same review. A process audit of production can simultaneously review quality requirements, environmental aspects and occupational health risks. Three standards — one audit.
ISO 9001 — Quality
Review process effectiveness, customer requirements and objectives. Does actual practice match documented procedures?
ISO 14001 — Environment
Check environmental aspects, legal compliance and environmental objectives. Are waste, chemicals and energy handled according to plan?
ISO 45001 — Occupational Health & Safety
Verify risk assessments, safety inspections and incident management. Is systematic OH&S work functioning?
What gets reviewed in an audit?
A typical internal audit reviews several areas of operations. Focus varies depending on your industry and which standards you're certified against, but common areas include:
- Management process: Policy, goal management, organization and annual calendar
- Core processes: Business development, marketing, sales and delivery
- Support processes: Purchasing, competence, maintenance and finance
- Continual improvement: Customer feedback, deviation handling, risk assessments and internal audits
The auditor checks both that you have documented procedures and that these are actually followed. Interviews with employees are a central part — does staff understand the management system and can they work according to it?
Questions about internal audits in AmpliFlow
How do we plan internal audits in AmpliFlow?
You create audit templates as checklists with questions grouped into steps. Schedule them quarterly or annually and the system creates audits automatically at the right time. You can also create audits manually when needed.
Can one audit cover multiple ISO standards at once?
Yes. Your audit templates can contain questions covering requirements from multiple standards in the same audit. A process audit can review requirements from e.g. ISO 9001, 14001 and 45001 simultaneously — no need for separate audits for each standard.
How are audit findings documented?
The auditor documents observations directly in the audit steps with text, photos and files. Findings requiring action become improvement cases — linked back to the audit and the step where they were discovered.
How does the workflow for improvement cases from audits work?
Improvement cases follow a structured flow: Registered → Analysing → Acting → Verifying → Closed. Each step has a responsible person and deadline. You always see the status and can filter on open cases.
Can different auditors be responsible for different parts of the audit?
Yes. Each step in the audit can be assigned to different people or teams. Blocking steps ensure work happens in the correct order when needed.
Can audit results be exported to PDF?
Yes. Audit results can be exported as PDF — useful both for internal documentation and for presenting to certification auditors.
Structure your internal audits
Book a meeting and we'll show you how AmpliFlow helps you plan, execute and follow up internal audits — with findings that actually lead to improvement.