Your biggest customer just sent a new requirements document. Where does it go?
Large enterprises are tightening requirements on their suppliers. NIS2, CSRD, and ISO standards cascade down the chain. You need a structured way to receive, track, and prove you meet customer requirements.
Companies managing customer requirements in AmpliFlow
Requirements cascade down
Large enterprises covered by NIS2, CSRD, and other EU regulations push requirements to their suppliers. Those suppliers push requirements to you. The cascade has begun.
The question isn't whether you'll get more customer requirements — it's whether you have a structured way to handle them when they come.
Can you answer these — right now?
Where does it go?
Your biggest customer sends a new requirements document. Today it ends up in an email, a folder, or on someone's desk. There's no shared place.
Who tracks it?
Customer requirements touch multiple departments — production, quality, procurement. But no one owns the whole picture. Responsibility falls between the cracks.
How do you prove it?
During an audit or customer assessment, they want to see how you identified and meet their requirements. Can you show it — quickly and comprehensively?
One register for all customer requirements
AmpliFlow gives you a structured register where you document customer requirements and link them to customers, industries, processes, and responsible persons.
Structured requirements register
Document each requirement with name, summary, applicability, and reference links. Tag with customer, industry, and subject area. Archive requirements that no longer apply.
Filter by customer and industry
Quickly find all requirements for a specific customer or industry. Assign teams and knowledge experts who own each requirement area.
Link to processes
Connect customer requirements to subprocesses in your process map. Process owners see which requirements affect their work — without having to ask.
Track fulfillment
Document how you meet each requirement. Write a summary you can show auditors and customers during assessments.
Questions about the customer requirements register
What does ISO 9001 require regarding customer requirements?
ISO 9001 clause 8.2 'Requirements for products and services' requires that you determine customer requirements, review that you can meet them, and handle changes. The register provides the structure to document this traceably.
Can we import existing requirements from Excel?
Yes, you can import requirements via bulk import and export the register for reporting. This makes the migration smooth.
How are requirements linked to processes?
You can link each requirement to subprocesses in your process map (requires the ProcessChart module). The connection gives process owners direct insight into which customer requirements affect their work.
How are permissions handled?
Users can have the role of owner, editor, or viewer. Owners manage permissions, editors update requirements, viewers can only see information. You decide who sees what.
How is this different from having requirements in a document?
A document lacks connections. In the register, you link requirements to customers, industries, processes, and responsible persons — and can filter, track status, and show fulfillment in a structured way. That's the difference between a list and a system.
Stop searching for customer requirements
Book a demo and we'll show you how AmpliFlow helps you document, track, and prove you meet your customers' requirements.
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