ISO clause 4.2.
Every standard requires it.
Most companies do it once and forget.
"Understanding the needs and expectations of interested parties." The requirement exists in ISO 9001, 14001, 27001, and 45001. In AmpliFlow, the stakeholder register is living — it informs your risks and objectives instead of collecting dust in a binder.
Small or publicly traded. Recruitment or concrete industry. AmpliFlow is for everyone.
Why stakeholder analysis isn't optional
Clause 4.2 exists in every ISO standard following the High Level Structure. The organization shall identify stakeholders relevant to the management system and understand their requirements. It's not a one-time exercise.
ISO 9001:2015, Clause 4.2
"The organization shall determine the interested parties that are relevant to the quality management system and the requirements of these interested parties that are relevant to the quality management system."
The one-time exercise
The stakeholder analysis was done before the certification. Since then, it's been untouched. The auditor asks if it's been updated — and the answer is silence.
Isolated from risk work
Stakeholders are identified, but their requirements are never linked to risk assessment or business objectives. The analysis exists — but informs nothing.
No one knows where it lives
Is it in the Word document? The Excel file? The management system we used to have? When the stakeholder analysis doesn't have a home, it's quickly forgotten.
Your organization at the center — stakeholders around it
AmpliFlow gives you a structured register where each stakeholder is categorized, ranked, and linked to the right ISO standard. Living, not static.
Customers
Engagement: High
Suppliers
Engagement: Medium-High
Regulators
Engagement: High
Employees
Engagement: High
Owners
Engagement: Medium-High
Society
Engagement: Medium
Partners
Engagement: Medium
Insurers
Engagement: Low-Medium
What you document per stakeholder
Each stakeholder in AmpliFlow has structured information that makes it easy to present during audits — and to use for risk assessment and goal setting.
Type and engagement level
Categorize stakeholders by type (customer, supplier, regulator) and set engagement level in six steps. Prioritize correctly.
Link to ISO standards
Connect each stakeholder to relevant standards (9001, 14001, 27001, 45001). Filter by certification to see who's relevant where.
Needs and expectations
Document type of interest, involvement, assignments, and activities. Structured information — not free-text fields in a Word document.
Bulk import and editing
Import existing stakeholders from Excel. Edit multiple at once. Archive those no longer relevant without losing history.
Stakeholders inform risks and objectives
A stakeholder analysis that isn't linked to risk work and goals is meaningless. In AmpliFlow, the stakeholder register lives — and influences the rest of the management system.
Common questions about stakeholder management
Answers to what auditors ask — and what you're wondering yourself.
What stakeholder types are predefined?
AmpliFlow has predefined types such as customers, suppliers, regulators, owners, employees, and society. You select those relevant to your organization.
How do the engagement levels work?
There are six levels: Low, Low-Medium, Low-High, Medium, Medium-High, and High. Use them to prioritize which stakeholders require the most attention and resources.
Can we import existing stakeholders?
Yes. You can bulk import stakeholders from existing registers. There's also support for bulk editing multiple stakeholders at once.
How are stakeholders linked to ISO standards?
Each stakeholder can be linked to one or more ISO standards (9001, 14001, 27001, 45001). You then filter by standard to see which stakeholders are relevant for each certification.
Do we need to update the register regularly?
ISO standards require you to keep the analysis current. AmpliFlow makes it easy to update — change engagement levels, add new stakeholders, and archive those no longer relevant.
Make your stakeholder analysis come alive
Book a demo and we'll show you how AmpliFlow gives you a stakeholder register that's actually used — connected to risks, goals, and processes. Not another document to forget.