Competence Management

Do you know who can do what in your organization?

The competence matrix that shows every employee's competencies, what each position requires, and where the gaps are. So you always know the right person has the right skills.

Small or publicly traded. Recruitment or concrete industry. AmpliFlow is for everyone.

The Competence Matrix

Replace your Excel spreadsheet with a living competence matrix

Click a person to see their competencies. Click a competence to see who has it. In AmpliFlow you can instantly see where competencies exist, where they're missing, and what each position requires.

Click to explore
Meets requirement
Gap
Not required

This is what it looks like in AmpliFlow. Instantly see who meets requirements and where gaps exist.

Reality check

The invisible competence gap

You have three welders. One quits. The auditor asks: «Who is qualified to weld pressure vessels?» Nobody knows. It was in a spreadsheet that hasn't been updated in a year.

Without a system

Competence data is scattered across Excel files, HR systems, and managers' heads. Nobody has the full picture.

The auditor asks

«Show me that the people performing critical tasks have the right competence.» Frantic searching through folders and emails.

The finding

You can't demonstrate it. The auditor writes a nonconformity. You promise to do better — again.

In AmpliFlow, you'd open the competence matrix, filter by position, and show exactly who has which competencies — in seconds. No spreadsheets, no panic.

ISO Requirements

One matrix, four standards

Clause 7.2 in all major ISO standards requires you to manage competence. The same competence matrix in AmpliFlow covers all requirements.

ISO 9001

Quality

Ensure that employees affecting product quality have the right competence. Document training efforts and evaluate their effect.

ISO 14001

Environment

Identify who needs environmental competence based on significant environmental aspects. Track environmental training.

ISO 45001

Health & Safety

Document that employees performing safety-critical tasks have the right competence. Forklift operation, hot work, first aid — all in one place.

ISO 27001

Information Security

Document that employees with access to sensitive information have completed security training.

Connected

Training plans that actually happen

Identify competence gaps, create training plans and follow up on completion. Everything connected to the employee and their position.

  • Create training plans with deadline and responsible person
  • Track status: planned, in progress, completed
  • Import existing competence data from Excel
  • Employees view their own competencies via self-service
"Customers tell us they finally have a complete picture of their organization's competencies. Instead of chasing information in Excel files and emails, they can show the auditor exactly who has which competencies — instantly."

— What our customers tell us

FAQ

Questions about competence management

Answers to what you're wondering about.

How does the competency matrix work?

The competency matrix shows employees and their competencies with ratings according to a configurable scale. You can filter by employee, positions and teams to quickly see where competencies exist and where gaps are.

Can we import existing competence data?

Yes, AmpliFlow has import functions to bring in data from Excel. You can also bulk edit competencies and archive outdated competencies without deleting history.

Can employees see their own competencies?

Yes, employees have self-service access to their own competencies. All history is logged so you can track how competencies have developed over time.

What do ISO standards require regarding competence?

ISO 9001, 14001, 45001 and 27001 all have competency management requirements in clause 7.2. You must identify necessary competence, ensure employees have the right competence, take action on gaps and document everything.

How are competencies linked to positions?

Each position can have a list of required competencies. The competence matrix instantly shows which employees meet the requirements for their position and where there are gaps to address.

More questions?

Get in touch and we'll answer your questions.

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Ready to see your full competence picture in one place?

Book a demo and we'll show you how AmpliFlow can help your organization map competencies, identify gaps, and meet ISO requirements.