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support@ampliflow.com
Response within 24 hours on business days
Support Hours
Mon–Fri 08:00–17:00
Central European Time (CET/CEST)
User Guides
Step-by-step guides to help you get the most out of AmpliFlow.
Permissions
Assign permissions
Learn how to assign and manage permissions in AmpliFlow step by step.
Permission control for staff appraisals
How permission control for staff appraisals works with roles, manager relationships and ownership.
Permissions and roles in AmpliFlow
Permissions in AmpliFlow are controlled through roles. Learn how roles, teams and feature-specific permissions work.
Permissions for folders, pages and files
Learn how permission inheritance works and how to set unique permissions on folders, pages and files in AmpliFlow.
Features
Data Management
Authentication
Log in and change password
How to log in to AmpliFlow via a web browser and change your password.
Log in and change password in Microsoft Teams
How to log in to AmpliFlow via the Microsoft Teams app and change your password.
Set up SSO login
Step-by-step guide for setting up SSO login (Single Sign On) with Microsoft Entra ID in AmpliFlow.
Frequently Asked Questions
No questions matched your search. Contact us and we'll help you.
How quickly will I get a response from support?
We respond to support requests within 24 hours on business days. Critical issues are prioritized and handled faster.
How do I reset my password?
Click "Forgot password" on the login page. You will receive an email with a link to create a new password. The link is valid for 24 hours.
Can I get help with onboarding?
Yes, all new customers have access to onboarding support. Contact us to book a walkthrough of the system.
How do I add new users?
Go to Settings > Users > Add user. Enter the name and email address, and an invitation will be sent automatically.
Which browsers are supported?
AmpliFlow works best in modern browsers: Chrome, Firefox, Safari, and Edge. We recommend always using the latest version.
How do I create a deviation?
Click "+ New" in the menu and select "Deviation". Fill in the description, choose a category, and assign a responsible person. You can also create deviations directly from checklists.
How do I export data from AmpliFlow?
Most lists have an export button that lets you download data as Excel or CSV. Go to the report or list you want to export and click the export icon.
Can I customize workflows?
Yes, you can configure custom statuses, categories, and workflows for deviations, actions, and documents. Go to Settings to customize according to your needs.
How does document management work?
Upload documents, set version and approvers. When the document is approved, it is published automatically. Old versions are saved and searchable.
Where do I find the audit log?
Every object has an activity log that shows all changes. Click on the object and scroll down to "Activity" to see the history.
Submit a request
Can't find the answer? Describe your issue and we'll get back to you.
Support that cares
When you choose AmpliFlow, you get more than a tool – you get a partner.
Response within 24 hours
We prioritize quick responses so you can focus on your business.
Support in English & Swedish
Our team speaks your language and understands your needs.
We care
Your success is our success. We stay until the problem is solved.
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